In case you change your mobile phone number you will need to update your profile with the new number in order to receive myAlpha Code on your new number. If you have access to your old phone number, you can update your profile with the new number via myAlpha Web. If you do not have access to your old number, you will have to visit an Alpha Bank Branch.
Frequently asked questions about e-Banking
Security and Codes
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My mobile number has changed. What should I do to receive myAlpha Code via SMS / Viber on my new mobile number?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.