If you change your mobile number, you need to update your profile with your new number, in order to continue receiving myAlpha Code. If you still have access to your old number or if you own an active Alpha Bank debit card, you may replace it via the Profile menu > Personal info > Mobile number modification.
If you don’t own an Alpha Bank debit card or you don’t have access to your old number, you may visit an Alpha Bank Branch to change your mobile phone number.
Frequently asked questions about e-Banking
Security and Codes
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My mobile number has changed. How can I receive myAlpha Code?
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.