Apple Pay
General
- What is Apple Pay?
- What is a Device Account Number?
- Which devices are compatible and what are the instructions for use?
- Is there any charge for using Apple Pay?
- Can I add any Alpha Bank card to Apple Pay?
- How many cards can I add to Apple Pay?
Adding a card
- How can I add a card to the Wallet App of any Apple device?
- Can I add my Alpha Bank cards to Apple Wallet through myAlpha Mobile?
- I have not received my card yet. Can I add it to Apple Pay?
- I cannot complete the process of adding my card to Apple Pay. What should I do?
- How do I remove a card from Apple Pay?
Payments
- Where can I use Apple Pay?
- Does Apple Pay Wallet show my recent payments?
- Can I make contactless transactions in stores, without internet connection?
- How do I know that my transaction is complete?
- I have added multiple cards on Apple Pay. How do I choose the card I want to make a payment with?
- Why is the card number on the POS receipt different from the number of the card I have added to Apple Pay?
- Do the reward programs of Alpha Bank cards apply to transactions made with Apple Pay?
Other issues
- How do I lock Apple Pay?
- The card I added to Apple Pay is lost/stolen. What should I do?
- What should I do in case my iPad/iPhone is missing/stolen?
- What am I supposed to do in case my Apple Watch is missing/stolen?
- What happens in case my device is replaced or updated?
- Where can I find additional information about Apple Pay?