Branch Network

I have made a typing error during a transaction at an Automated Cash Transaction Centre. What should I do?

The Automated Cash Transaction Centre confirms that the account/card/loan number entered is correct, just like a Branch Teller would.

However, if an incorrectly entered account/card/loan number happens to match an existing one or if you type incorrectly the payment amount or the payment code, you should contact the Branch personnel, so that appropriate action can be taken.

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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