Branch Network

What should I do if my card is captured by the ATM?

  • If an Alpha Bank Branch ATM or an ATM of an other Bank captures your card for security reasons, contact Customer Service at +30 210 326 0000.
  • If your card is captured by an Alpha Bank Branch ATM, you can also contact the Branch concerned directly.
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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