Forget paper copies and receive electronic notifications about the issuance of your accounts’ statements, via the Alpha e-Statements service.
Keep your own archive of electronic statements of your accounts, cards, your housing and consumer loans in the secure environment of e-Banking services, thus protecting your personal data and contributing in the reduction of paper consumption.
You register automatically when you get your e-Banking credentials.
If you have already registered but have, at some point, cancelled the e-statements, you can register again online:
Alternatively, book an appointment at a branch to register again for e-statements.
This service is provided free of charge for all e-Banking users.
e-statements are issued monthly and are available on myAlpha Mobile and myAlpha Web for 18 months.
If you need an account statement issued more than 18 months ago, contact the branch of your choice.
If you have not been receiving email notifications for your e-statements, make sure that:
They are activated for the specific product (Settings > Communication > Alpha e-statements).
We have the correct email address (Settings > Personal info).
If you continue missing email notifications, call us on +302103260000.
