Branch Network
  • Cards
  • How to use the virtual Dentist Pass Visa card

Frequent questions

I already have my Alpha Bank e-Banking credentials, but I have received new credentials for the Dentist Pass and cannot log into myAlpha Mobile. What should I do?

Call us on +302111073827, Monday to Friday, 09:00-17:00.

I have forgotten/lost my Alpha Bank e-Banking Password/Username. What should I do?

To recover your e-Banking Password online, you will need:

  • Your email.
  • Your mobile phone.

To recover your e-Banking Username online, you will need:

  • An Alpha Bank card number.
  • Your email.
  • Your mobile phone.

Alternatively, call on +302111073827 (Monday-Friday, 09:00-17:00).

I have myAlpha Wallet installed on my mobile, but the Dentist Pass does not seem to work. What should I do?

myAlpha Wallet does not support the Dentist Pass. To use your virtual Dentist Pass Visa card at a POS device, you must add it to the Google Wallet through myAlpha Mobile.

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