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Learn more about the Alpha Bank digital wallets
Frequent questions
I already have my Alpha Bank e-Banking credentials, but I have received new credentials for the Dentist Pass and cannot log into myAlpha Mobile. What should I do?
Call us on +302111073827, Monday to Friday, 09:00-17:00.
I have forgotten/lost my Alpha Bank e-Banking Password/Username. What should I do?
To recover your e-Banking Password online, you will need:
- Your email.
- Your mobile phone.
To recover your e-Banking Username online, you will need:
- An Alpha Bank card number.
- Your email.
- Your mobile phone.
Alternatively, call on +302111073827 (Monday-Friday, 09:00-17:00).
I have myAlpha Wallet installed on my mobile, but the Dentist Pass does not seem to work. What should I do?
myAlpha Wallet does not support the Dentist Pass. To use your virtual Dentist Pass Visa card at a POS device, you must add it to the Google Wallet through myAlpha Mobile.
Need additional help?
Dentist Pass call centre:
+302111073827
Working hours:
Monday to Friday, 09:00-17:00