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Troubleshooting-Error messages BACK

The message "Transaction timeout expired" is displayed on Alpha Private Web. What does this mean?

This message is displayed because there is a 30-minute limit to carry out your transactions ("Process Timeout"). Once this limit expires, you are automatically logged out by the system.

Also, if you log into the Alpha Private Web transaction system and do not carry out any transaction within 20 minutes, then again you are automatically logged out by the system ("Idle Timeout").

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