GR
alphabank_logo_private
Meet us
Vision and Values
Together, we lay the foundations for fulfilling your wishes.
Service Model
Your aims, guide us
Alpha Private Bank
Entrust to the appropriate hands, your plans for the future.
Wealth Management
Advisory Services
The final decision is yours
Investment products
Products that meet every expectation
GEM Portfolio Management Services
Active, sophisticated and professional management of your assets

LEARN MORE
Banking Convenience
Alpha Private Bank Customer Service
Always near you, with a simple phone call
Private Enter Bonus Mastercard
Enjoy freedom in your transactions, combined with exclusive privileges and top-quality services.
Alpha Private Web
Modern and secure environment for the monitoring of your investment portfolio.
Alpha Bank London
International Private Banking
Comprehensive banking services and products by Alpha Bank London
Products and Services
For those of you who wish to keep investments abroad
Contact details
How to contact Alpha Bank London
Search
Find out what you are looking for.
Branch Network
Find a Branch near you.
Browse directly
on the map
BRANCH NETWORK
Communication
Let us know your
issue in writing CONTACT
Support center and
FAQs SUPPORT CENTER
+30 210 326 7000
Monday - Friday 8:00 until 21:00
Saturday 9:00 until 16:00
myAlpha
myAlpha Web

Frequently asked questions about Αlpha Private Web

Troubleshooting-Error messages BACK

The message "Transaction timeout expired" is displayed on Alpha Private Web. What does this mean?

This message is displayed because there is a 30-minute limit to carry out your transactions ("Process Timeout"). Once this limit expires, you are automatically logged out by the system.

Also, if you log into the Alpha Private Web transaction system and do not carry out any transaction within 20 minutes, then again you are automatically logged out by the system ("Idle Timeout").

For the proper operation of our website www.alpha.gr, we are required to use cookies. Subject to your consent, we will use additional cookies to improve the browsing experience, of our website, to obtain performance and functionality analytics and provide advertising tailored to your needs. If you agree to the use of all additional cookies, select “ACCEPT”. If you do not wish the additional cookies to be installed, select “DECLINE” or be informed about our Cookie Policy as well as the different types of cookies, and declare or change your preferences (except for technically essential cookies, which cannot be deactivated), by clicking on “Cookie Settings”.

DECLINE ACCEPT
Cookie Settings