Branch Network

In times of emergency, we support the community people

Alpha Bank provides humanitarian assistance to people affected by floods, earthquakes or other natural disasters, offering clothes and long-life food supplies. The Bank also makes special arrangements to support its Customers, namely Individuals living in the affected areas or Businesses located there.

Alpha Bank stands by the people affected by the fires of July 23, 2018, in Eastern and Western Attica 

Alpha Bank, contributing to the immediate relief of the people affected by the fires in Eastern and Western Attica, offered 800 pieces of clothing to the residents of the Municipality of Marathon as well as 600 medical and pharmaceutical supply items to the Municipality of Rafina.


In order to facilitate the payment of mortgage, consumer and business loans as well as cards, the Bank also offered the possibility of a twelve-month suspension of payments, interest-free, to its Customers, both Individuals and Businesses, who either live or are active in the affected areas and have sustained damage. Interested Customers can submit an application to the Branch they work with, by 31.12.2018.


Moreover, in order to contribute to the restoration of card-based transactions in the affected areas, the Bank replaced the damaged POS terminals of its Business Customers who had sustained damage from the floods and covered technical support expenses or the rental of a new POS terminal for a six-month period.

In addition, AXA Insurance has taken steps to directly support insured Bank Customers who are facing difficulties, securing short-term accommodation for those in need, as well as making an immediate advance payment to cover their first expenses.

Finally, the Doctors of the World Alpha Bank account accepts donations, in order to provide medical care and psychological support to the people affected by the fires.

The Bank supported the people affected by the devastating flood of November 15, 2017

To help its Customers living in the areas of Mandra, Megara, Magoula and Nea Peramos pay their loan and card debts, the Bank offered the possibility of a two-month suspension of payment. Moreover, in order to contribute to the restoration of card-based transactions in the affected areas, the Bank replaced the damaged POS terminals of its Business Customers who had sustained damage from the flood and also covered technical support expenses or the rental of a new POS terminal for a six-month period.

In addition, Alpha Bank, contributing to the immediate relief of those affected by the devastating flood of November 15, 2017 in West Attica, offered:

  • 2,100 hot meals to the Social Grocery of the Municipality of Mandra 
  • 4,000 long-life packaged food items and 600 pieces of clothing to the affected areas. 

The Bank further offered 18,600 long-life packaged food items to Kythira (fire - August 2017), Oropos (fire - August 2017), Agrinio (floods - December 2017), Plomari (earthquake - June 2017) and Kapandriti (fire - August 2017). It should be noted that in Kapandriti, 470 hot meals were also served to the Hellenic Fire Service. Additionally, 17 items of medical equipment, together with pharmaceutical and medical supplies, were donated to the General Hospital of Mytilene and to the Municipal Health Clinic of the Municipality of Kos. Finally, in Symi, Alpha Bank rebuilt a playground, repairing the damage caused by the heavy rainfall of November 2017.

COOKIES ACCEPTANCE

Alpha Bank A.E. uses “cookies" on its websites. By choosing to continue to browse our websites, you accept the use of “cookies".

Cookie Settings
ACCEPT