Branch Network

Bonus

Now you can take advantage of the ability of on-line redemption of points under the Bonus Loyalty Programme, which Alpha Bank was the first to integrate, within the Alpha e-Commerce service, for all e-shops participating in the service.

Customers enjoy the benefit of receiving customizsed information about their card when making purchases:

  • they can view directly, before carrying out their purchase, the points available on their card
  • they can choose to redeem points on-line, if the e-shop belongs to the Programme’s partner merchants.

At the same time, the participating merchants also benefit substantially, as the on-line redemption of points helps increase the orders placed via their website and thus also increases their customers' loyalty.

Tokenization

Alpha e-Commerce “Tokenisation” service facilitates-merchants that wish to accept on-line transactions without their customers/cardholders having to enter all their card data every time they wish to make a purchase.

This service combines the execution of transactions in one step (one-click payment) with the security offered, as there is no requirement to store any sensitive card data in the merchant’s system.  
In what especially regards merchants who wish to accept recurring payments by their customers, this service offers a considerable advantage, as the cardholder does not have to enter again his/ her card data in future transactions.

Recurring Payments

Alpha e-Commerce also supports recurring payments of a fixed amount.  
Recurring payments are used in order to provide cardholders with the capability to authorise your business on-line, via your website, to charge the card that they declare, at regular intervals specified when the transaction is made.

BackOffice Management Tool

  • Multiple user access levels, according to the rights that the business wishes to assign to each user role (Admin, MO/TO, View Only)
  • Full management of transactions (detailed and summary view of transactions, partial/ full card charge, partial/ full reversal of transactions)
  • Option to export transaction data files, using expanded search criteria
  • Option to print out a receipt for every transaction made (charges, refunds etc.).

Log in to the Alpha e-Commerce BackOffice tool

Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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