Branch Network

Technical support for Alpha e-Commerce

Choose Alpha e-Commerce to operate in the electronic marketplaces securely and benefit from the integrated service that Alpha Bank provides, every step of the way!

When you join Alpha e-Commerce, you have access to:

  • technical support for easy connection to the service.
  • a specialised Alpha e-Commerce Call Centre
  • detailed manuals (in Greek and in English), with step-by-step descriptions of the connection procedure.

When you use the service, you have access at all times to the following:

  • consulting services provided by a team of specialised staff for configuring payments via your company’s website
  • continuous support by a specialised Call Centre
  • a detailed User Manual (In Greek and in English) for the Alpha e-Commerce BackOffice Tool.
Secure electronic transactions
The security of your transactions is our priority. We ask our Customers to follow the guidelines for the security of electronic transactions provided by Alpha Bank, especially at this time that phishing attacks have significantly increased.

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