Alpha Alerts

With the new Alpha Web Banking service, managing Alpha alerts services for your accounts, cards and e-banking transactions, is even easier.

Define your personal criteria for receiving notifications and configure the Service to suit your preferences.

Know your options

Real-time information on the activity of your accounts

With Alpha alerts for accounts, you receive notifications:

  • every time you carry out any transaction using your account
  • when your current balance exceeds the upper limit you have set
  • when your current balance drops below the lower limit you have set
  • every time a direct debit is made to your account in execution of a standing order you have submitted 
  • every time you carry out a transaction on your account, using a card connected to it
  • for the payment of your pension to your deposit account, the amount credited and the available balance of your account, free of charge.

Real-time information on the activity of your credit and debit cards

With Alpha alerts cards, you receive notifications:

  • every time you carry out a transaction with your card in any business in Greece, abroad or on the Internet
  • of every cash withdrawal made against your card's credit limit (cash advance)
  • of withdrawals made from your connected bank accounts, at any ATM, in Greece or abroad.

Real-time information on your e-banking transactions

With Alpha alerts e-banking transactions, you receive notifications:

  • every time specific transactions are submitted within the Alpha e-Banking services
  • of any failed transfer or payment order, which you had submitted via Alpha Web Banking or Alphaphone Banking for execution at a future date
  • of the activation of Services or the replacement of an Additional Password device 
  • of every activity related to your  Alpha online Term Deposit (successful / unsuccessful submission of application, opening, expiry or early liquidation and change of connected account).

Signing up - Cost

Sign up today for the Alpha alerts service

Here's how:

  • via Alpha Web Banking, for your cards, accounts and e-banking transactions
  • via the Customer Service (at 210 326 0000), for your cards and accounts
  • at Alpha Bank Branch network, for your cards.

Activate the Alpha alerts service for the products you want

The following charges apply, by type of product:

  1. Alpha alerts for cards
    The cost for the Service is Euro 1.00 per month and per card. The Service is provided free of charge for the Enter Bonus American Express® and American Express® Gold cards. For the detailed terms of service, click here 
  2. Alpha alerts for accounts
    Notifications by e-mail are provided free of charge. If you have activated the option to receive notifications by SMS and you have received one SMS at least, despite the number of the accounts for which you have activated the Service, you are charged Euro 1.90  per month and per subscription. For the detailed terms of service, click here 
  3. Alpha alerts for e-banking transactions
    The Service is provided  free of charge for notifications by e-mail or SMS.


We are here for anything you need!

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.