Additional Password Services

The security of your transactions is our primary concern

Gain access to all transactions available via Alpha Web Banking and
Alpha Mobile Banking services, with the maximum security offered by the 
Additional Password Services.

Choose the available Additional Password generation means, which best meets 
your needs:

  • Alpha Safe Access application or
  • Receiving Additional Passwords via SMS or
  • Additional Password Device (token) – for subscribers who have already received it

Download the application

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Alpha e-statements

Online and eco-friendly! 

Choose to receive your accounts’ monthly statements in electronic form and help reduce paper consumption and enhance the securiy of your banking products.

Alpha alerts

Real-time information, for even greater security

Activate the Alpha alerts service to receive notifications in real time, by SMS and / or e-mail, about the activity of your accounts and cards, as well as the transactions that you carry out via Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services.

Alpha SecureWeb

Secure online purchases, made easier than ever!

With the upgraded Alpha SecureWeb service, which is offered free of charge, you can make your online purchases easily, quickly and with maximum security using all your Visa, MasterCard™ και American Express® cards.

Now, you can complete your online purchases from e-shops displaying the sign “Verified by Visa”, “MasterCard Secure Code” and/or “Amex Safe Key”, simply by entering the One-Time Password you receive by SMS on your mobile phone, without the need to  remember complicated passwords.

While making your first online purchase, select one of the following ways to register you card with the Service:

  • using your personal details,
  • using the Alpha SecureWeb activation number for your card, which you can obtain via Alpha Web Banking and Alphaphone Banking.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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