Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails).
Using the Alpha e-Banking services, you can make payments promptly and easily.
What can I pay?
amounts due to your credit cards issued by Alpha Bank (and other banks).
your Alpha Bank loan instalments
debts to the Public Sector (Taxes, Social Security contributions), to public utilities (Electricity bills, Water supply bills) and to other private sector companies (Telephony providers, Internet providers, Insurance and other companies).
your accounts in Euro, which you have registered with debit usage rights in your profile.
your cards, which you have registered with debit usage rights in your profile, for certain payments to organisations. For some of these, you also have the option to settle the payment in installments.
For when can I set a payment?
immediately, for certain payments.
at a selected future date, for most of the available payments.
in instalments, for a limited number of payments.
by entering an Additional Password, which is mandatory for payments to Alpha Bank cards (your own or those of third parties) not registered in your profile, as well as for payments to cards of other domestic banks. Get informed on the benefits of the Additional Password services.
you will also be notified free of charge in the event that the transaction fails, provided you have activated the Alpha alerts service for e-banking transactions. To know more about the Alpha Alerts service, click here.
At what cost?
free of charge, for payments to Alpha Bank products.
with a small charge, depending on the particular type of payment and at significant discounts compared to payments made at the Branch. To see the Appendix of Alpha Bank's current Price-list with the detailed payment charges per organisation and per channel, click here.
monitor the status of each payment order and view the complete history of all payment orders you entered using the Alpha e-Banking services (menu Payments > History).
print a copy of the transaction and save it to a pdf file.
cancel payment orders which have not yet been executed (menu Payments > Pending).
choose to save your frequent payments for even faster execution.
set standing orders for payments to organisations and companies.
set the upper limit for payments in your profile (up to Euro 15,000 or the equivalent amount in foreign currency).
For details on the payments options available via the Alpha e-Banking services per channel, click here.
Attention: You are leaving the Alpha Bank website. By pressing "OK" you will be directed to a website which is not controlled by Alpha Bank and which may apply different terms of accessibility and security. Alpha Bank is not responsible for, and does not endorse, recommend or guarantee, the availability, content and products or services offered by web pages it does not control. Choose "Cancel" if you do not wish to visit the new website.
Useful Security Tips
Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
Select access codes that are not easily guessed and are not being used on other systems and services.
Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
Find here more tips and instruction for your transactions’ protection.