Online Products

Use the Alpha e-Banking services to acquire or manage banking products and services:

Online products:

Online cards' management:

  • request the issue of a new PIN for your debit or credit card,
  • report the loss or theft of your card,
  • activate your new card,
  • modify your cards’ limit for cash withdrawals,
  • modify the limit of your debit cards, 
  • modify direct debit details, 
  • manage linked bank accounts with any of your cards,
  • reissuance of a card due to damage.

Online management of electronic tools:

Additional online applications:

  • order a chequebook with 20% discount from the Branch,
  • add your portfolio of shares to your profile,
  • add products to your profile.

    For details on the options available via the Alpha e-Banking channels for opening online products and submitting online applications, click here.

    Do you have more questions? Find the answer to your question in the FAQs section or take a tour to the Service’s interactive demo.


    Useful Security Tips

    • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
    • Select access codes that are not easily guessed and are not being used on other systems and services.
    • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
    • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
    • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
    • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
    • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
    • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
    • Find here more tips and instruction for your transactions’ protection.