Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
  • 210 326 0000
    Daily 8:00 – 22:30

Why can't I see all my products on the Overview screen?

You can define which products (with inquiry rights) will appear on the Overview screen. You can choose up to 10 products with inquiry rights per product category (i.e. up to 10 accounts, up to 10 cards, up to 10 loans, up to 10 term deposits).

In order to view all your products (with inquiry rights), you can navigate to the corresponding menu (Accounts, Cards, Loans, Investments) and get information on all your products (with Inquiry rights) and their balances.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
Continue