Which services require the use of the Additional Password?

In addition to the basic transactions regarding information queries, transfers between your accounts and payments, Alpha Web Banking provides additional services including remittances, transfers to third-party accounts and management of your subscription. 

These services are provided only with the use of the Additional Password and are the following: 

  • fund transfers to Alpha Bank accounts which you have not registered in your profile.
  • remittances to other domestic or foreign banks.
  • standing orders for fixed-amount fund transfers at regular intervals to Alpha Bank accounts of third parties.
  • payments to cards of third parties, issued by Bank or other domestic banks.
  • management of your subscriptions’ personal info (except for your e-mail address).
  • Online application for issuing debit and prepaid cards.
  • Information about and option to change the daily upper limit for fund transfers to third-party accounts in Alpha Bank and to other banks (located in Greece or abroad).
  • Obtain the Alpha SecureWeb Activation Number for your cards.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.