Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
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    Daily 8:00 – 22:30

Which services require the use of the Additional Password?

In addition to the basic transactions regarding information queries, transfers between your accounts and payments, Alpha Web Banking provides additional services including remittances, transfers to third-party accounts and management of your subscription.

These services are provided only with the use of the Additional Password and are the following:

  • Fund transfers to Alpha Bank accounts not registered in your profile or to accounts held with other domestic banks,
  • Fund transfers to accounts held with banks abroad and payments to cards issued by other domestic banks (available only for Individuals-subscribers to the service),
  • Assigning recurring payment orders to Alpha Bank accounts,
  • Managing the Additional Password Services,
  • Viewing and modify the upper transfer limit for transfers to accounts not registered in your profile,
  • Adding and deleting products from your profile, such as deposit accounts, Alpha Bank cards, the "Alpha Revolving" and "Alpha 700" loans, and investment accounts,
  • Changing the usage rights for the products registered in your profile,
  • Changing your personal info in your profile.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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