Which of my details can I certify or update online?

Using the “Online documents’ update” service, you can certify or update the following personal details, without visiting a Branch:

  • Tax Registration Number (AFM)
  • Income
  • Profession / Occupation
  • Home address
  • Work address
  • Phone number (fixed, mobile or work)
For example, if your home address has changed, you can use the new Service to update the relevant detail without visiting a Branch. All you have to do is submit the corresponding document (e.g. fixed telephony bill) via the Online documents update service.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.