Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
  • 210 326 0000
    Daily 8:00 – 22:30

Which codes do I need in order to log in to the Alpha e-Banking services?

In order to log in to the Alpha e-Banking services, you must enter the following access codes, which you will receive from the Bank if you submit an application for subscription to the service:
Your User ID, a 15-digit code shown on your ''Subscriber Card'' which you will receive when you first sign up for the services at the Branch.
Your Password, a 6-digit code which you can set after your log in to the Alpha Web Banking service for the first time.

Optionally, in order to have access to all transactions available, when logging in to the Alpha Web Banking / Alpha Mobile Banking services, you can also enter the Additional Password, provided you have activated the Additional Password Services. Without the Additional Password, you will only have access to transactions of an information nature.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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