Which codes do I need in order to log in to the Alphaphone Banking service?

To log in to the Alpha e-Banking services, you must enter the following Codes, which you will receive during your visit to any Alpha Bank Branch in order to subscribe to the services: 

  • User ID, a 15-digit code shown on the "Subscriber Card", which you will receive when you first sign up for the services at the Branch.
  • Password, as you specify it when you sign on to Alpha Web Banking for the first time.

Optionally, in order to have access to all transactions available, when logging in to the Alpha Web Banking / Alpha Mobile Banking services you can also enter the Additional Password, provided you have activated the Additional Password Services. Without the Additional Password, you will only have access to transactions of an informational nature.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.