Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
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Which additional management options do I have for my Alpha Bank cards?

Via the Alpha e-Banking services, you have the following options for the management of your cards.

By choosing Cards > Management, you can:
report the loss/theft of your card and have your card cancelled immediately
activate your new credit cards
request the issue of a new ΡΙΝ
modify the cash withdrawal limit. 

These options are available via Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking.
By choosing Cards > Prepaid Cards, you can load and unload your prepaid cards.

Finally, by choosing Cards > Bonus Program, you can: 
see the Bonus points of your cards
transfer Bonus points between Alpha Bank Bonus cards (your own or those of third parties)
navigate to the history of the Bonus points transfers you have already executed.

These options are available via Alpha Web Banking and Alphaphone Banking.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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