What should I have with me when I visit a Branch in order to subscribe to the Alpha e-Banking services?

During your visit to any Alpha Bank Branch in order to subscribe to the Alpha e-Banking services, you will need:

  • your identity card (or other identification document)
  • the relevant stamp, if you intend to open a subscription for your sole proprietorship
  • your mobile phone number.
Don’t forget that you can sign up for the Alpha e-Banking services more easily and without visiting a Branch, using your mobile phone and the Alpha Mobile Banking app.

*In case you have not provided the Bank with all the required documents to verify your identity, according to the Bank of Greece guidelines, kindly remember to have the pending documents with you while visiting Alpha Bank, in order to complete the verification process according to the respective informative leaflet and subscribe to the Alpha e-Banking services.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.