What is the cost for activating the Alpha Alerts service?

For the Alpha Alerts service, the following fees apply per product type:

  • For your cards, the cost for the Alpha Alerts cards service is Euro 1.00 per month and per card. Especially regarding Alpha Bank Enter Visa and Enter Visa contactless Cards, as well as Alpha Bank Enter MasterCard and Enter MasterCard contactless Cards, the charge is Euro 6.00 per registered card annually. The Service is provided free of any charge for Enter Bonus American Express Cards, Gold American Express Cards, Diners Club Prestige and Diners Club Prestige Vodafone Cards. For the detailed terms of use of the Service, click here.
  • For your accounts,  Alpha Alerts notifications by e-mail are provided free of charge. If you have activated the option to receive notifications by SMS and you receive one or more SMS, will are charged  €1.90 per month and per subscription, regardless of the number of accounts for you have connected to the service. For the detailed terms of Service, click here.
  • For notifications of e-banking transactions by e-mail or SMS, the service is offered free of charge.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.