Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails). Learn more
If for any reason your connection to the service is lost, for example if your connection to the Internet is interrupted while you are in the middle of a payment transaction, you can check whether or not the particular payment has been submitted by referring to your Payments history (Payments > History).
If you can see t in the history, this means it has been successfully submitted and you can print or save the transaction copy.
If you cannot see it in the history, this means you will have to repeat it.