What does the option to block the amount of a transfer mean?

For a transaction scheduled for execution at a future date, you can choose whether or not you want to block the amount in your account until the execution date of the transaction. In particular:

  • If you choose to block the amount, the amount will be blocked in your account without any interest loss.
  • If you choose not to block the amount, you will have to ensure the availability of adequate balance in your account by 22:00 hrs of the working day before the selected execution date, otherwise the transaction will fail.
You can be notified of unsuccessful orders (those that failed to be executed) via the Alpha Alerts service, provided you have activated the service by choosing Services > Alpha Alerts > Electronic Banking Transactions. To know more about the Alpha Alerts service, click here.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.