Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails). Learn more
Specific usage rights are available for each product via the Alpha e-Banking services (Alpha Web Banking, Alpha Mobile Banking, Alphaphone Banking). In particular, depending on the product, usage rights are the following:
Inquiry – the right to view the balance and activity of an account
Debit – the right to debit an account, i.e. to carry out transactions using the available balance of that account
Credit – the right to credit an account, i.e. to transfer money to that account
Cards / Loans:
Debit – the right to debit your card or loan, i.e. to carry out transactions using the available credit of that card/loan
Inquiry – the right to view the balance and activity of a card/loan
Payment – the right to make online payments to a card/loan
Inquiry – the right to view the balance and activity of your investment products
To manage the usage rights of each one of your products, choose Profile > Profile Settings within the Alpha Web Banking service.
Alternatively, you can call us at 210 326 0000 (daily, from 08:00 to 22:30) and request to be connected to the Alphaphone Banking service, in order to set the usage rights for your products with the help of our specialist Agents.