I have just submitted a payment order. How will I know if it has been executed?

You can view and monitor the status of the transactions you have submitted, by choosing Payments > History.

For transactions with immediate execution, the status of the transaction is updated immediately (“Executed”).

For transactions scheduled to be executed at a future date, after17:00 hours (or 22:00 hrs, depending on the time on which you submitted the transaction) of the working day before the selected execution date, the status of the transaction is "Under processing" and will be updated accordingly during the day on which it will be executed.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.