I have just entered a request to have a product added to my subscription but I cannot see it on the "Overview" screen. Why?
Navigate to Profile > Profile Settings and check if the product has been successfully added. Then, choose whether you want the product to be shown on the Overview screen.
Investment products are displayed no later than five working days (for the AlphaFinance service, no later than ten working days ) after the successful submission of your request to have them added to your profile.
Activate the alerts service for e-banking transactions, by choosing Services > Alpha Alerts > Electronic Banking Transactions, in order to receive email and/or SMS notifications every time a modification is made to your profile in the Alpha e-Banking services. To know more, click here