Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
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    Daily 8:00 – 22:30

How will I know when an e-statement for my products has been issued?

A e-mail is sent, when an electronic statement is issued, to the e-mail address you have specified in your Alpha e-Banking services profile, notifying you of the issuance of the statement.

You should check that the e-mail address you have specified is valid. You can do so either via the Alpha Web Banking service (choose Profile > Personal info) or the Alphaphone Banking service.

If you wish to change your personal details, you must activate the Additional Password Services. To know more, click here.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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