How do I subscribe to Alpha e-Banking services?

With the new option for signing up via your mobile phone, you can create your subscription to the Alpha e-Banking services more quickly than ever!

Becoming a subscriber to Alpha Mobile Banking or Alpha Web Banking is now easy, without visiting a Branch. Just install the Alpha Mobile Banking app in your mobile phone.

Sign up in just a few minutes via Alpha Mobile Banking:

All you need to do is to have access to your mobile phone and e-mail, as well as a debit or credit card issued by Alpha Bank in your name.

  1. We verify your identity using the above details
  2. You create your subscription, setting a User ID and a Password for your first log-in to the Service
  3. You are ready to log in to Alpha Mobile Banking or Alpha Web Banking!
We will soon call you on the mobile phone number you have declared when signing up, in order to activate free of charge all the options available vial Alpha e-Banking.
 
Alternatively, you can always visit an Alpha Bank Branch in order to sign up for the Alpha e-Banking services*. Once you complete and sign the application for opening your subscription, you will receive your User ID and a Temporary Password, which you will be asked to change when you log in to Alpha Web Banking for the first time.  

You also can optionally activate the Additional Password services, to obtain access to the full range of the Alpha e-Banking services.

*Please note that in order to sign up at an Alpha Bank Branch, you will need to have your Identity Card with you.

Do you have more questions?

Find answers to any questions in the FAQs area.

For more information about  potential charges occuring by the use of the Alpha e-Banking services, visit the current Alpha Bank price list.  




Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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