How do I log in to the Alpha Mobile Banking service?




The codes for logging in to the Alpha Web Banking service (User ID and Password) are those you can also use for the Alpha Mobile Banking service.
In addition, you can now log in to your Alpha e-Banking subscription more easily from your mobile phone, by choosing:

  • to create a 4-digit login code for Alpha Mobile Banking,

  • to use the fingerprint authentication option.* 
Learn how to create your codes for easy logging in to the Alpha Mobile Banking application, just by selecting the new “PIN & Fingerprint” tool before logging in to the service and follow the instructions. You will be able to manage this new option from the “Profile” menu on Alpha Mobile Banking.

* Τhe fingerprint authentication login option of the Alpha Mobile Banking app is available for iPhones and Android smartphones (with pre-installed Android version 6.0 and later) that support it. The only requirement for these devices is that no prior interference with their operating system (e.g. root / jailbreak) and/or installation of applications that require breaching the security of their operating system must have taken place.


Download the Alpha Mobile Banking app








Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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