How can I view information about the activity and balances of my products via the Alpha e-Banking services?

Sign on to the Alpha Web Banking and Alpha Mobile Banking services and view the balances of your products by means of:
the interactive graphs on the "Overview" screen (interactive graphs are available within Alpha Web Banking)
the list of accounts on the "Overview" screen
the "Accounts" menu and the account you want (or the relevant menu for the other products)
the separate view for each account, which shows the account's details, balance, activity and statements.

Via the Alphaphone Banking service, you can obtain information over the phone about the details, activity and balances of your products and, in addition, to carry out all transactions which are also via Alpha Web Banking.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.