How can I obtain my access codes for Alpha Web Banking and Alpha Mobile Banking?

With the new Alpha Mobile Banking feature for easy sign-up with your mobile phone, you can set your own personal access codes for the Alpha Web Banking and Alpha Mobile Banking services, without visiting a Branch.

Install the Alpha Mobile Banking app and subscribe in just a few minutes:

  • All you need is your mobile phone number, your e-mail and your Alpha Bank debit or credit card.
  • You instantly create the access codes of your choice.
  • Your subscription is ready to use!

Alternatively, you can visit an Alpha Bank Branch in order to sign up for the Alpha e-Banking services*. Once you complete and sign the application for opening your subscription, you will receive your User ID and a Temporary Password, which you will be asked to change when you log in to Alpha Web Banking for the first time.  

You also can optionally activate the Additional Password services, to obtain access to the full range of the Alpha e-Banking services.

*Please note that in order to sign up at an Alpha Bank Branch, you will need to have your Identity Card with you.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.