How can I activate my new card and receive my PIN online?

Your new credit, debit or prepaid cards issued by Alpha Bank can be activated online, via the Alpha Web Banking subscription of the main cardholder. To activate your new card, navigate to Cards > Maintenance and select the “Card activation” option.

Alternatively, you can activate your new card at any Alpha Bank ATM (option “Other Transactions”).

Additionally, you can request your card’s PIN online using the Alpha Web Banking service (navigate to Cards > Maintenance > PIN Delivery) and receive it by SMS to the mobile number that you have registered in your Profile. 

Learn more about all the available options for managing your cards via Alpha Web Banking.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.