For which e-banking transactions can I receive notifications?

When carrying out any one of the transactions listed below via the Alpha e-Banking services, and provided you have activated the free Alpha Alerts service for e-banking transactions, you will receive a notification by e-mail or SMS in your preferred language (Greek/English). These transactions are:

  1. Successful submission of the following transactions made using your codes:
    -adding a new Alpha Bank account to your profile (registered account)
    -modifying the usage rights of an account registered in your profile
    -issuing transfer orders (to be executed immediately or at a future date) to an Alpha Bank -account not registered in your profile
    -sending remittances to accounts in Greece and abroad
    -changing the notification settings (activation/deactivation)
    -changing the e-mail address or mobile phone number to which notifications are sent (a  notification regarding the change is also sent to the old phone number/mail address)
    -changing the upper transfer limit
  2. Unsuccessful execution of transfer or payment orders submitted via Alpha Web Banking or Alphaphone Banking for execution at a future date
  3. Activation of the Additional Password Services or change of the chosen additional password generation means
  4. Successful submission of an application, opening, closing, modifying an account connected to your subscription , and early liquidation of your Alpha online Term Deposit account.


Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
Continue