Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails). Learn more
As a first step, try to delete the temporary files from your computer.
You should do that each time you use Alpha e-Banking services and especially when using computers which do not belong to you or which are also used by others. Go to your browser's Settings in order to do this.
If the problem persists, contact us at 210 326 0000 (daily, from 08:00 to 22:30).