Information

Want to view your account's activity, the payments you have made or even print the receipt for a transaction? Now, you can rely on the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services to provide you with all the details about the activity and balances of your products.

   

Which products can I register in my profile?

  • your accounts in Euro or in foreign currency held with Alpha Bank. 
  • any debit or credit card. 
  • your housing and consumer loans. 
  • your investment products, such as term deposits, mutual funds and Alpha Prime or Alpha Private Bank portfolios.

What kind of information are available?

  • the balances of your products in detailed view.
  • your account’s activity in detailed view. 
  • the  transaction history of your products, displayed using graphs or lists.
  • your transfers and payments history, with an indication of the status of each transaction.
  • the Bonus points of your cards.
  • the statements of your accounts, cards and loans, with the option to save them in pdf and xls files.
  • information on pending transactions (transfers, payments).

Now, you can find information about your tax deduction.

  • with the new, easy-to-use tool you can easily calculate the minimum amount required in order to cover your tax deduction, according to your annual income.
  • with the new interactive graph, you can monitor in detail and by category of expenses the amounts that you have already spent on purchases through cards and electronic payments, while also being in control of your total expenses in each category.

Additional services to give you the full picture:

  • Alpha e-statements, so that you can keep an electronic archive of your products' statements (accounts, cards, loans).
  • Alpha alerts, so that you receive real-time notifications about the activity of your accounts and cards, the payment of your pension to your deposit account as well as other e-banking transactions.

More information on general issues:

  • notifications from the Bank about issues of interest, delivered to your new message inbox. 
  • foreign exchange rates and Alpha Mutual Funds prices.
Visit the complete list of services, for details on the information options available via the Alpha e-Banking channels.

Do you have more questions? Find the answer to your question in the FAQs section or take a tour to the Service’s interactive demo.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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