Signing Up

With the new subscription procedure, your access to the Alpha e-Banking services is made even simpler!

No matter which channel you choose to carry out transactions electronically, your subscription for the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services is free of charge. The procedure is simple and quick!

All you need to do is visit any Alpha Bank Branch to have your identity verified before opening your subscription. 

There is only one requirement: That you keep an account in Euro with Alpha Bank.

During your visit to the Branch:

  1. You will fill in the relevant application, presenting your identity card (or other identification document), and you will sign the necessary documents.
  2. You will receive your User ID and a temporary Password, which you will be asked to change when you log in to Alpha Web Banking for the first time. 
  3. You will have the Alpha e-statements service automatically activated for your products (accounts, cards, loans).
  4. You will activate immediately the Additional Password Services.

You are ready to log in to the Alpha e-Banking services for the first time!

Are you a new subscriber? For answers to any questions you may have, go to the Frequently Asked Questions (FAQs) section.

* Use of the Alpha Bank network of ATMs and Automated Cash Transaction Centres (ACTCs) does not require a subscription. 

** In case you have not already provided all the required documents to verify your identity on any Alpha Bank branch, according to guidelines from the Bank of Greece, then during your subscription to the Alpha e-Banking services, you will be requested for remaining documents in order to complete the verification process according to the respective informative leaflet

***For more information about  potential charges occuring by the use of the Alpha e-Banking services, visit the current Alpha Bank price list.  

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.