Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails).
With the new Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services, you have complete control of your subscription and products, using the multiple management options at your disposal. More specifically, you can:
your profile data (Password and User ID).
"friendly Names", usage rights and colours by product.
the upper limits for transfers via the Alpha e-Banking services to Alpha Bank accounts and accounts of other banks not registered in your profile.
the background of the Alpha Web Banking and Alpha Mobile Banking services.
your online products and your applications to activate them.
the additional services you have activated in your profile.
the transactions (transfers, payments) you carry out frequently, by saving them in your profile for easy access from the "Overview" screen.
For details on the management options available for your products and your subscription
to the Alpha e-Banking services, click here.
Do you have more questions? Find the answer to your question in the FAQs section or take a tour to the Service’s interactive demo.
Attention: You are leaving the Alpha Bank website. By pressing "OK" you will be directed to a website which is not controlled by Alpha Bank and which may apply different terms of accessibility and security. Alpha Bank is not responsible for, and does not endorse, recommend or guarantee, the availability, content and products or services offered by web pages it does not control. Choose "Cancel" if you do not wish to visit the new website.
Useful Security Tips
Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
Select access codes that are not easily guessed and are not being used on other systems and services.
Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
Find here more tips and instruction for your transactions’ protection.