Important Notice

For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading messages (phishing e-mails or/and sms messages).

These messages, which have not been sent by Alpha Bank, urge recipients to click on a link which leads to web pages resembling the Alpha e-Banking website and enter their access codes.

For this reason, please ignore and delete immediately any suspicious messages that ask you to provide personal information and contain links or attachments, without proceeding to any further actions. 

Please note that Alpha Bank will never ask for your secret access codes in any way (i.e. by phone, sms or e-mail). Your codes are strictly personal and should not be disclosed to anyone. 

For any questions, please contact the Alpha Bank Call Center at (0030) 210 326 0000.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.