New Alpha Web Banking

Experience banking like never before!

The Alpha Web Banking for PCs and tablets is here for you, more advanced and user-friendly than ever. Take control of your finances and carry out   your transactions quickly and securely.

Now, you can easily update your details with the Bank, by submitting the identification documents required using the new “Online documents’ update” option.

Alpha Web Banking has been recognized for its innovative services. Learn more about the Service's major awards and distinctions.

What's new?

Electronic banking, custom-made!

Manage the settings in your profile according to your preferences:

  • submit online the identification documents required to update your details via the "Online documents' update" service
  • all the options for managing your profile and products are grouped together in one place
  • activate and manage the Alpha e-Statements, Alpha alerts, Alpha SecureWeb services and the Additional Password Services, as you wish
  • add and remove products to and from the "Overview", change the name, order and colour in which they appear or even the colour options for the entire Service, creating your own personalised experience.

Your entire relationship with Alpha Bank now available at a glance,
as soon as you sign on the Service

With the new "Overview" home page:

  • All your products and the summary information that you need, are displayed using interactive graphs and lists by product category
  • Now, you can check the total tax deduction amount you have already covered with your purchases through cards or your electronic payments
  • Check the total Bonus points you have collected in your “My Bonus Account”, by using all your Bonus cards
  • Set  "Overview" to display saved payments and transfers that you carry out frequently, for immediate access
  • Check the new message inbox for timely and useful notifications 

See how


You are always in control of your finances as soon as you log in.


You enjoy speed and freedom in the new Alpha Web Banking.

Now, you have the complete picture and all available options for each one of your products in a single screen

  • the actions available for each product are now accessible from an easy-to-use menu
  • follow the activity and status of your products easily, from a single screen
  • save copies of the statements of your products as pdf or csv files, to have them available whenever you need them
  • all your Bonus points are shown on a single screen, so that you can manage them easily
  • your new banking products show up automatically in your profile.

Your transactions are now carried out even faster, in just a few moves!

Now, everything is simpler:

  • use the quick search function to find immediately the payment you want
  • navigate even more easily through the options for fund transfers
  • save your frequent transactions, so that you can access them directly at any time
  • monitor your pending transactions, grouped together in one screen.

Know your options

Complete your transactions quickly and securely
from your PC or tablet

With just a few clicks, you can:

  • find easily the payment you are looking for. Make payments to your card, pay your loan installments, debts to the Public Sector and other companies or make donations
  • transfer funds quickly to accounts in Alpha Bank or in other banks, in Greece or abroad 
  • set a future date on which your payment will be made and block the payment amount in your account, if you wish
  • define and manage standing payments and recurring transfers
  • save and print or e-mail the receipts of your transactions
  • load or unload your prepaid card

Take control of your finances!

An e-banking environment built around your needs:

  • view summary information about your accounts, cards, loans and investments, shown in simple, interactive graphs in "Overview"
  • calculate your tax deduction upper limit and monitor easily the amount covered with your purchases through cards and your electronic payments
  • monitor the detailed activity of your products and save e-copies of your account, card and loan statements 
  • get information about your pending transactions or even cancel them, if you wish.

Create your own Alpha Web Banking!

Adjust your subscription to your preferences:

  • adjust the names, colours and usage rights of your products to your preferences 
  • save your frequent payments and transfers 
  • activate and manage the Additional Password Services and the
    Alpha e-Statements and Alpha alerts services
  • set the upper limits for transfers between accounts, as well as your cards' limit for cash withdrawals at ATMs.

Get products and apply for services online,
from the comfort of your home!

Now, you have more choices:

  1. open your first online savings account “Alpha Smart Savings
  2. create your own Alpha online Term Deposit or your Alpha online Term Deposit with Bonus
  3. issue, load and unload your prepaid card online
  4. manage your cards by using a number of options, without visiting a Branch
  5. apply online for your new debit card (Visa, Mastercard, American Express®)
  6. benefit from the special price for ordering the issue of your chequebook online.

Signing up

Now, you can sign up for Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking  via your mobile phone!

Install the Alpha Mobile Banking app and subscribe in just a few minutes:

  • All you need is your mobile phone number, your e-mail and your Alpha Bank debit or credit card.
  • You instantly create the access codes of your choice.
  • Your subscription is ready to use!

Alternatively, you can always visit your nearest Alpha Bank Branch.

Security and Support

The security of your electronic transactions is our absolute priority

We build relationships of trust!

We follow international standards and protocols to ensure the maximum security of our systems and processes, with your best interests always in mind. We safeguard the privacy of your banking activities and we make sure that your electronic transactions are protected and controlled.

We are here whenever you need us!

  • Most popular - Overview
    How do I subscribe to Alpha e-Banking services?

    With the new option for signing up via your mobile phone, you can create your subscription to the Alpha e-Banking services more quickly than ever!

  • I forgot/lost my Password. What should I do?

    You should visit any Alpha Bank Branch and request in writing, by submitting a relevant application, the issue of new codes. If, when trying to log in to the service, you have entered your password incorrectly 5 consecutive times and you have been "locked" by the system, you should call us at 210 326 0000 (daily, from 08:00 to 22:30) or visit an Alpha Bank Branch and submit a "user unlock" request.

  • Technical issues - Technical issues
    Do I need to be connected to the Internet in order to use Alpha Web Banking or Alpha Mobile Banking?

    Yes, in order to use Alpha Mobile Banking or Alpha Web Banking service, your need to be connected to the Internet. Alternatively, you can access your products via the Alphaphone Banking service, simply by calling at 210 326 0000 (daily, from 08:00 to 22:30).

  • Information and Products - Overview Screen
    What is the "Overview" screen and what options does it offer?

    The "Overview" screen is the home page of the Alpha Web Banking service and displays your entire relationship with the Bank at a glance as soon as you log in to the service.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank ( and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection.