Alpha Bank - Alpha e-Banking for Individuals
Alpha e-Banking   for Individuals
  • 210 326 0000
    Daily 8:00 – 22:30

New Alpha Web Banking

Experience banking like never before!

The new Alpha Web Banking for PCs and tablets is here for you, more advanced and user-friendly than ever. Take control of your finances and carry out   your transactions quickly and securely.


What's new?

Your entire relationship with Alpha Bank now available at a glance,
as soon as you sign on the Service

With the new "Overview" home page:

  • all your products and the summary information that you need, are displayed using interactive graphs and lists by product category
  • quickly move to one of the actions available for each product, through the easy-to-use menu that accompanies it
  • set  "Overview" to display saved payments and transfers that you carry out frequently, for immediate access
  • check the new message inbox for timely and useful notifications 
  • access easily proposed transactions and interesting functions of the Service, from the "I want to" module
  • choose to hide amounts on your page, for greater "discretion".

See how

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You are always in control of your finances as soon as you log in.

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You enjoy speed and freedom in the new Alpha Web Banking.

Now, you have the complete picture and all available options for each one of your products in a single screen

  • the actions available for each product are now accessible from an easy-to-use menu
  • follow the activity and status of your products easily, from a single screen
  • save copies of the statements of your products as pdf or csv files, to have them available whenever you need them
  • all your Bonus points are shown on a single screen, so that you can manage them easily
  • your new banking products show up automatically in your profile.

Your transactions are now carried out even faster, in just a few moves!

Now, everything is simpler:

  • use the quick search function to find immediately the payment you want
  • navigate even more easily through the options for fund transfers
  • save your frequent transactions, so that you can access them directly at any time
  • monitor your pending transactions, grouped together in one screen.

Electronic banking, custom-made!

Manage the settings in your profile according to your preferences:

  • all the options for managing your profile and products are grouped together in one place
  • activate and manage the Alpha e-Statements, Alpha alerts, Alpha SecureWeb services and the Additional Password Services, as you wish
  • add and remove products to and from the "Overview", change the name, order and colour in which they appear or even the colour options for the entire Service, creating your own personalised experience.

Know your options

Complete your transactions quickly and securely
from your PC or tablet

With just a few clicks, you can:

  • find easily the payment you are looking for. Make payments to your card, pay your loan installments, debts to the Public Sector and other companies or make donations
  • transfer funds quickly to accounts in Alpha Bank or in other banks, in Greece or abroad 
  • set a future date on which your payment will be made and block the payment amount in your account, if you wish
  • define and manage standing payments and recurring transfers
  • save and print or e-mail the receipts of your transactions
  • load or unload your prepaid card
  • transfer your Bonus points between Bonus cards (your own or others').

Take control of your finances!

An e-banking environment built around your needs:

  • view summary information about your accounts, cards, loans and investments, shown in simple, interactive graphs in "Overview"
  • monitor the detailed activity of your products and save e-copies of your account, card and loan statements 
  • use the Alpha alerts service to get notifications in real time about the activity of your accounts,cards and electronic transactions, on your mobile phone or via e-mail
  • get information about your pending transactions or even cancel them, if you wish.

Create your own Alpha Web Banking!

Adjust your subscription to your preferences:

  • adjust the names, colours and usage rights of your products to your preferences 
  • save your frequent payments and transfers 
  • activate and manage the Additional Password Services and the
    Alpha e-Statements and Alpha alerts services
  • set the upper limits for transfers between accounts, as well as your cards' limit for cash withdrawals at ATMs.

Get products and apply for services online,
from the comfort of your home!


Now, you have more choices:

  1. create your own Alpha online Term Deposit or your Alpha online Term Deposit with Bonus
  2. apply for the activation of Additional Password Services
  3. request the issue of a new PIN for your debit or credit card
  4. cancel your card immediately in the event of loss or theft
  5. benefit from the special price for ordering the issue of your chequebook online.

Signing up

Sign up free of charge to the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services and access them from any device

All you need is to have one deposit account in Euro with Alpha Bank and make one visit to any Alpha Bank Branch, in order to:

  • fill in the application form and sign the necessary documents
  • receive the codes for signing on to the Alpha e-Banking services
  • activate immediately the Additional Password Services.
Your subscription is ready!

Security and Support

The security of your electronic transactions is our absolute priority


We build relationships of trust!

We follow international standards and protocols to ensure the maximum security of our systems and processes, with your best interests always in mind. We safeguard the privacy of your banking activities and we make sure that your electronic transactions are protected and controlled.

We are here whenever you need us!

  • Subscription issues - New subscribers
    How can I subscribe to Alpha e-Banking services?

    No matter which channel you choose to carry out transactions electronically, your subscription to the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services is free. The procedure is simple and quick!

  • Subscription issues - New subscribers
    I forgot/lost my Password. What should I do?

    You should visit any Alpha Bank Branch and request in writing, by submitting a relevant application, the issue of new codes. If, when trying to log in to the service, you have entered your password incorrectly 5 consecutive times and you have been "locked" by the system, you should call us at 210 326 0000 (daily, from 08:00 to 22:30) or visit an Alpha Bank Branch and submit a "user unlock" request.

  • Technical issues - Technical issues
    Do I need to be connected to the Internet in order to use Alpha Web Banking or Alpha Mobile Banking?

    Yes, in order to use Alpha Mobile Banking or Alpha Web Banking service, your need to be connected to the Internet. Alternatively, you can access your products via the Alphaphone Banking service, simply by calling at 210 326 0000 (daily, from 08:00 to 22:30).

  • Information and Products - Overview Screen
    What is the "Overview" screen and what options does it offer?

    The "Overview" screen is the home page of the Alpha Web Banking service and displays your entire relationship with the Bank at a glance as soon as you log in to the service.

Useful Security Tips

  • Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
  • Select access codes that are not easily guessed and are not being used on other systems and services.
  • Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
  • Log in to Alpha Web Banking only via the official website of Alpha Bank (www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
  • Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
  • Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
  • Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
  • Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
  • Find here more tips and instruction for your transactions’ protection. 
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