Important Notice (21.9.2016): For your safety, we would like to inform you that there is an ongoing attempt to intercept data (User ID, Password, Additional Password) through misleading e-mail messages (phishing e-mails). Learn more
The new Alpha Mobile Banking application for smartphones gives you flexibility and independence
in managing your finances. View detailed information about your products, carry out transactions
and access a host of useful services and tools, all from your mobile phone.
The application is available for iOS, Android and Windows Phone mobile devices.
Pay your phone bill during a walk or check your accounts' balances before making a purchase. For those of you preferring your mobile phone for your transactions, we expanded the capabilities of Alpha Mobile Banking to give you even more options.
Sign up free of charge to the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services and access them from any device
We follow international standards and protocols to ensure the maximum security of our systems and processes, with your best interests always in mind. We safeguard the privacy of your banking activities and we make sure that your electronic transactions are protected and controlled.
No matter which channel you choose to carry out transactions electronically, your subscription to the Alpha Web Banking, Alpha Mobile Banking and Alphaphone Banking services is free. The procedure is simple and quick!
The codes for logging in to the Alpha Mobile Banking service (User ID and Password) are those you use for the Alpha Web Banking service.
You should visit any Alpha Bank Branch and request in writing, by submitting a relevant application, the issue of new codes. If, when trying to log in to the service, you have entered your password incorrectly 5 consecutive times and you have been "locked" by the system, you should call us at 210 326 0000 (daily, from 08:00 to 22:30) or visit an Alpha Bank Branch and submit a "user unlock" request.
Yes, in order to use Alpha Mobile Banking or Alpha Web Banking service, your need to be connected to the Internet. Alternatively, you can access your products via the Alphaphone Banking service, simply by calling at 210 326 0000 (daily, from 08:00 to 22:30).
If during a transaction (Alpha Web Banking, Alpha Mobile Banking) your connection to the Internet is lost, you can check the status of your transaction...