|
 801 11 326 0000 Þ 210 326 0000
|
|
1 for |
Lost or stolen cards |
24hours × 7days |
| 2 and then 1 for |
Card Activation |
24hours × 7days via automated service - IVR,
MON-SAT : 8:00 a.m. – 22:00 p.m. via agent |
| 3 and then 1 for |
Gold cards customer service |
ÌÏN-FRI : 8:00 a.m. - 21:00 p.m.,
SAT : 8:00 a.m. - 16:00 p.m. |
| 3 and then 2 for |
Debit cards (Enter) customer service |
ÌÏN-FRI : 8:00 a.m. - 21:00 p.m.,
SAT : 8:00 a.m. - 16:00 p.m. |
| 3 and then 3 for |
Bonus, Dynamic and other Cards customer service |
ÌÏN-FRI : 8:00 a.m. - 21:00 p.m.,
SAT : 8:00 a.m. - 16:00 p.m. |
| 3 and then 4 for |
Card applications or balance transfer |
ÌÏN-FRI : 8:00 a.m. - 21:00 p.m.,
SAT : 8:00 a.m. - 16:00 p.m. |
| 4 and then 1 for |
Consumer loans |
ÌÏN-FRI : 8:00 a.m. - 21:00 p.m. |
| 4 and then 2 for |
Housing loans |
8:00 a.m. - 22:30 p.m., everyday |
| 4 and then 3 for |
General Information on Alpha Bank Products and Services |
8:00 a.m. - 22:30 p.m., everyday |
| 5 and then 1 for |
Alphaphone Banking (via automated service - IVR) |
24hours × 7days |
| 5 and then 2 for |
Alphaphone Banking (via agent)
|
8:00 a.m. - 22:30 p.m., everyday |
| 5 and then 3 for |
Alpha Web Banking help desk |
8:00 a.m. - 22:30 p.m., everyday |
|
6 |
Compliments/Complaints |
8:00 a.m. - 16:00 p.m., everyday |
|
Consumer / Personal Loans applications
|
|
801 11 701 801
9:00 a.m. - 17:00 p.m., everyday |
|
Merchants Customer Service
|
|
MON-FRI: 9:00 a.m. - 22:00 p.m., SAT: 9:00 a.m. - 17:00 p.m. |
