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You are here: Homepage: About Alpha Bank: The Bank:
   
   
The Bank
Strategy
History
Distinctions
Key Indicators on December 31
Headquarters
Useful Telephone Numbers
Organisational Structure
Significant events during the last 5 years
Administrative Structure
International Network
Terms and Conditions
Correspondent banking
Regulatory Organisations
 

Useful Telephone Numbers

Customer Service

   801 11 326 0000 Þ 210 326 0000
   
8:00 a.m. - 10:30 p.m. everyday

Press

Service 

1 for

Lost or stolen cards (24hours × 7days)
2 and then 1 for VisaMasterCard credit cards
2 and then 2 for Ámerican Express cards 
and then 3 for Enter VisaMaestro debit cards
2 and then 4 for New card activation
and then 1 for Consumer loans
3 and then 2 for Housing loans
3 and then 3 for General Information on Alpha Bank Products and Services 
4 and then 1 for Alphaphone Banking (via automated service - IVR)
(24 hours x 7 days)
4 and then 2 for Alphaphone Banking (via agent) 
and then 3 for Alpha Web Banking help desk

5 for

Compliments/Complaints


Consumer / Personal Loans applications

 801 11 701 801
8:00 a.m. - 10:30 p.m., everyday 


Merchants Customer Service 

 9:00 a.m. - 10:00 p.m. MON-FRI,  9:00 a.m. - 5:00 p.m. SAT

Service  Telephone
Card authorisations
(24 hours x 7 days) 
210 339 7250
Alphalink - Customer service 210 326 3436
Instant Credit 210 326 3436 


Group Services

Service  Telephone
Alpha Astika Akinita 210 326 6147, 
210 322 1120
AXA Insurance A.E. Company 210 726 8000
Alpha Leasing  210 336 7900 
ÁlphaTrade 210 370 5700 
Alpha Mutual Funds - Customer service 210 326 2985-96
   

To contact us via e-mail press here.


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