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You are here: Homepage: About Alpha Bank: The Bank:
The Bank
Vision & Values
Key Indicators on December 31
Useful Telephone Numbers
Organisational Structure
Branches with expanded banking hours
Banking Hours of Myconos and Athens Metro Mall Branches
Banking Hours of Poros Cephallonia, Nydri-Lefkas and Antiparos Branches
Significant events during the last 5 years
Administrative Structure
International Network
Terms and Conditions
Correspondent banking
Regulatory Organisations
Professional Certification

Useful Telephone Numbers

Customer Service



Working Hours

Lost or stolen cards 

24hours Î 7days
Card and Consumer Loan Products Mon - Fri = 8:00 - 21:00
Sat = 8:00 - 16:00 
Deposits, Other ┴lpha Bank Products and e-Banking Services   8:00 - 22:30 (everyday)
Complaints or Compliments Mon - Fri = 8:00 - 16:00 
Information Regarding the Branch Network and Central Units Mon - Fri (working hours)

Consumer / Personal Loans applications

9:00 a.m. - 17:00 p.m., everyday 

Merchants Customer Service 

MON-SAT: 08:00am to 22:00pm,  SUN: 11:00am to 20:00pm.

Service  Telephone
Card authorisations
(24 hours x 7 days) 
Alphalink - Customer service 2103263436
Instant Credit 2103263436 

Group Services

Service  Telephone
Alpha Astika Akinita 2103266147, 
AXA Insurance A.E. Company 2107268000
Alpha Leasing  2103367900 
┴lphaTrade 2103705700 
Alpha Mutual Funds - Customer service 2103262985-96

To contact us via e-mail press here.