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Help Desk

We’re here to help you regarding any problem or answer any question you might have regarding our e-services.
Alpha Web Banking - Alphaphone Banking
Alpha Web Banking and Alphaphone Banking contact phone numbers.
Service Telephone Working Hours
Alpha Web Banking
Alphaphone Banking
Customer Service
801 11 326 0000 or +30 210 326 0000, press 4
8:00 a.m. to 22:30 p.m. everyday
Alpha e-Commerce
E-Commerce Help Desk hours of service and contact phone numbers.
Service  Telephone Working Hours
Alpha e-Commerce +30 210 630 3000
Monday - Friday 9.00 a.m. to 21.00 p.m
Saturday 9.00 a.m. to 17.00 p.m.
E-mail: ecommercesupport@alpha.gr
Alpha Mass Payments
Mass Payments Help Desk hours of service and contact phone numbers.
Service Telephone Working Hours
Alpha Mass Payments +30 210 326 9900
Monday - Friday 8.00 a.m. to 17.00 p.m
E-mail: masspayments@alpha.gr
Alpha Web International Trade
Alpha Web International Trade Help Desk hours of service and contact phone numbers.
Service  Telephone Working Hours
Alpha Web International Trade +30 210 340 4527
+30 210 340 4525
+30 210 340 4524
+30 210 340 4523
+30 210 340 4509
+30 210 340 4501
Monday - Friday 9.00 a.m. to 17.00 p.m.
Compliments - Complaints
Phone numbers you can call about your complaints and/or suggestions regarding our e-services.
Service Press Working Hours
Customer service Alpha Web Banking 5 and then 3 8:00 a.m. to 22:30 p.m. everyday
Compliments - Complaints 6
8:00 a.m. to 16:00 p.m. everyday